
| About Us Total Teamwear Ltd is officially the UK's largest distributor for the superb Italian brand errea, and provide the highest quality products at competitive prices. The quality of our product is matched with impeccable service, the enthusiasm of our staff, and support from all agencies with whom we deal. The basis of our business is the personal service we provide all our customers. We want to fully appreciate what each customer wants and meet their expectations in an unprecedented style. Our desire to delight our customers results in customer loyalty, growth, and long term partnerships. Our commitment to the customer and unbridled enthusiasm serves us well on the local level and up to international level. Currently we are providing the 275 strong Wales Commonwealth Games team for this year's games in Delhi, but we have a wide array of clients ranging for local sports teams to National and International teams and associations. We can provide kit, both standard and customized, branded or unbranded for semi-professional teams and local teams, locally, nationally and internationally. In addition, we include Universities, colleges basketball teams, volleyball teams and bowls teams in our customer base. We have this extensive customer base because we work hard for their business and work hard to keep it. We have an showroom and an extensive in house decoration at:- Unit 29, Leeway Newport Ind Est. Newport NP19 4SL Here, you can see and sample any of the products on offer. The sales team will be available to help you in comfortable surroundings. No effort is too great. If you want to visit or meet outside of normal hours, we will arrange a time to meet you at your convenience. Alternatively, we can visit you with samples for your review. Call us on 0844 801595 or use our contact page - we look forward to hearing from you |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Shipping on most orders is £5.99 which covers your order for loss or Damage. Orders are sent via Royal Mail Recorded Delviery. Orders can take up to 28 Days |
| Delivery Schedule We endeavour to deliver you goods as quickly as possible. We will normally send your order to you in <28> business days . International orders are generally received in under <28> days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on [01633 284477 or out of hours (International +44 [44 1633 284477]) or fax us on NETQUOTEVAR:01633677700 or write to us at [Total Teamwear Ltd] [Unit 29 Leeway] [Newpot Industrial Estate [Newport] [NP19 4SL] NETQUOTEVAR:UK |
| Privacy Policy [Total Teamwear Ltd] do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm Damage or wrong items will be exchanged at no cost to the customer. However exchange or size changes will incur a £10.00 supplement, and will only be accepted if the item can be resold. Items with personalised decoration i.e. names, authority logos cannot be exchanges Exchanges - to exchange items must be sent back to Total Teamwear and checked before alternative items will be sent out |
UWIC University
"The teaching staff, coaches and students involved in UWIC Sport have been very impressed by the quality of the kit and the service we receive from Total Teamwear Limited."
David Cobner Dean of the Cardiff School of Sport UWIC